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Frequently asked questions

How do I set up BodyGuard with my license key?


Please visit https://securemydevice.com and register there with email and a password. Download the application BodyGuard Mobile Security from iOS App Store or Google Play Store. Enter your credentials to login and connect to BodyGuard




What is the lengh of BodyGuard license?


One-year license for one device




Can i transfer my BodyGuard license if I buy a new mobile ?


Yes, you can transfer your license to a new device. Logout from your old mobile, download the app "BodyGuard Mobile Security" on the new phone and login with your credentials.




What happens when i accidentally open a malicious link?


BodyGuard blocks the page and redirects the user to SafeHouse Safe Page




Is ANY of data collected by BodyGuard?


NO. Traffic is passing through in real-time – no data is saved. We only collect your email and threats blocked on your device. Please refer to Privacy Policy for more details.




How does BodyGuard protect my phone and my data?


BodyGuard creates a secure VPN tunnel from the user’s device to the SafeHouse Secure Cloud. Your traffic is encrypted; no one can monitor your online activity. Detection and prevention of malware/virus/phishing threats across all communication channels and applications. SafeHouse provides multiple features such as: • VPN - Powerful & Anonymous world wide servers • Patriot - Find out all your apps origin • Airtight - Lock up all your sensitive apps • Tracker - Locate your lost phone • Threats - Check all your data breaches • Soon - Chrome Extension! We got everything you need to keep you safe in the digital space!




What is the length of BodyGuard license?


You get a one-year license for one device and you can renew it with a special deal, anytime, anywhere. When it comes to renewing your license, we want to give back and make sure you get a personal discount code! Please send us your email to insupport@safehouestech.com so we can get back to you with your personal discount renewal code. Thanks!




What is the difference between BodyGuard Personal and BodyGuard VIP?


BodyGuard VIP gives you access to our international locations and global internet content from anywhere in the world. It includes multiple global servers for you to connect and special deals throughout the year! BodyGuard Personal connects to our India servers and gives you access to all our features and privacy settings. Data Security and Internet Privacy is the same for both, while VIP provides you with the fastest and most reliable way to unblock websites and gain access to your favorite internet content - wherever you are.




How to track the mobile phone lost through BodyGuard App?


If the Tracker feature is activated in your phone, kindly use the below simple steps to locate your phone. 1. Login to my.safehousetech.com portal and update the phone status as lost. 2. Once the status is updated, the location of the device will show. Not sure how to activate it? Contact us at insupport@safehousetech.com




What is the money-back guarantee policy of SafeHouse?


BodyGuard Mobile security comes with a Non- refundable policy clause however, you can try it out for 7 days free of any commitment! If you didn't like it? It would break our hearts but you can still cancel it. How do I cancel my subscription? (Online purchase only/ Google Play steps) Please follow the below-mentioned steps to cancel your subscription:

  • On your Android phone or tablet, open the Google Play Store.
  • Check if you’re signed in to the correct Google Account.
  • Tap Menu and then Subscriptions.
  • Select the subscription you want to cancel.
  • Tap Cancel subscription.
  • Follow the instructions.
How do I uninstall the BodyGuard App? Settings > Applications > Manage Applications > BodyGuard > Uninstall In certain mobile devices, you first need to remove the BodyGuard from device admin. Settings>Security and Privacy >Device Administration> BodyGuard >Uninstall. If you have a subscription with an app and the app gets removed from Google Play, your future subscription will be canceled. Your past subscriptions will not be refunded.




Is BodyGuard compatible with Android and iOS users both?


Yes, BodyGuard App is compatible with Android and iOS users both. However, in an iOS phone, it supports only two features (VPN,Threats and Tracker).




How do I buy BodyGuard App?


Decided to get BodyGuard and control your digital identity? Fantastic! Visit our online store or directly purchase via Apple/ Google to get your online protection. If you run into any questions at all, send us a message here along with your email and we will get back to you shortly! Thank you! SafeHouse




I lost my password


No worries, just follow the steps below.

  1. Open Login screen on BodyGuard App. If you are logged in, logout from the app first.
  2. Click on the Forgot Password option.
  3. Enter your registered email address.
  4. Reset Password link will be sent to your registered email address, click on it, and create a new password.
Still need assistance? Contact us directly at SafeHouse and we will assist you!




How do I set up BodyGuard?


Got BodyGuard in a local store? Here is how you set it up!

  1. Please visit https://securemydevice.com and register there with an email and a password.
  2. Download the application BodyGuard Mobile Security from iOS App Store or Google Play Store.
  3. Enter your credentials to login and connect to BodyGuard.
Still not sure about the steps above? You can reach out to us at insupport@safehousetech.com or connect with our support team by calling +91-8448445527 Thank you




I have a key. How do I register?


Please follow the below-mentioned steps for registration in the BodyGuard application. 1. First, visit on www.securemydevice.com website and register your details like license key (after scratching the card), email id, name and generate a password. 2. Then download the application "Bodyguard Mobile Security" from Google Play Store or iOS App Store. 3.After that login into the application with the same email id and password generated by you earlier. We hope these steps will resolve your query, if still not resolved please feel free to contact us. Still need to contact us? We hope these steps will resolve your query, if still not resolved please feel free to contact us here - insupport@safehousetech.com Thank you